CAN YOU DESCRIBE THE PASSES?:

• The ALL ACCESS PASS is a pass that includes lunch and dinner with the talent, access to our green room and a special gift bag with a t-shirt. It includes early entry into our event and a laminate/lanyard.
• The “MOM + DAD” “LYRIC” “TOEY” “CODY” “FAM” “TREW” “JUST” or “CHASE” Passes (or any of the others) are a guarantee you meet the person on the pass and you enter 30 mins before our Meet and Greet Starts.
•The ULTIMATE PASS is 3 hours of Meet and Greet. It includes entrance when our Meet and Greet starts.
• The FAN PASS is 2 hours of Meet and Greet. You enter with the third group.
• The GENERAL PASS is our General Admission Pass, but we give you one hour of Meet and Greet.
• RECAP: ULTIMATE Pass = 3 hours of M&G, FAN Pass = 2 hours of M&G, GENERAL Pass = one hour of M&G. You will have a lot of time to spend with those you love most! CAN YOUR PARENTS COME WITH YOU?: Family Member Passes Are $25. A Parent Does Not Have To Accompany You. We just make it affordable if your parents want to attend.

CAN YOU TELL ME ABOUT THE VENUES?:

The, the venues are 5-7,500 Square Foot Hotel Ballrooms. The hotels are the safest and most secure venues we can find. You may leave the venue for food, drink or to use the bathroom.

PARKING?:

The hotels offer paid parking (although some offer free parking).

What Can I Bring To The Event:

You can bring the talent gifts (please no glass jars, large posters or items that are not travel friendly). You cannot bring prepared foods (please eat outside of the ballrooms). Also, no gum is allowed in the ballroom.

Can I Bring My Own Camera?

Yes, you may bring your own camera. We assume no risk with your property.

Do I Have To Bring My Ticket To The Event?

Yes, you either need to bring a printed ticket or your ticket displayed on your mobile device.

What Is Your Refund Policy?

We Do Not Offer Refunds. We will consider ticket exchanges or credit for future shows.

Other Questions:

Email – helpdesk@pressplay.co We will get back to you within 24 hours.